Training PSU Employees

Training Public Sector Unit employees of Government of India, especially in customer service, process handling, customer grivenace is an absolute must. I have observed their indifferent attitude not only while interacting as a customer, but also while training few employees from some government departments. The approach of training these people has to be completely different than that of the private enterprises, where training and post training developments and contributions are closely linked with the performance appraisal.I have devised two different approaches of training private and public sector employees.

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About manishankarscribbles

A management trainer, consultant and faculty with experiences in South Asia, Middle East and Australasia. I am also present in and apart from .
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